Several users complained that the app couldn’t recover the files, and were offered a refund by Stellar. One user complained about slow scans, another about the app freezing. G2 Crowd rate customer satisfaction for the Windows version as a high 4.8 out of 5, but there are some negative reviews about the app on Amazon. Because of its easy-to-use interface, PCMagazine recommends it for beginners: “Stellar Phoenix Mac Data Recovery offers an easy on-ramp to Mac data recovery.” Stellar Data Recovery has a good balance between ease of use and successful data recovery, and we’re not the only ones who like it.
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